Returns & Exchanges
Due to the nature of our food and beverage products, we cannot accept returns on water. However, if your order is damaged or you are unsatisfied with your merchandise, we will make it right.
1
Initiate Request
Email our support team within 30 days of purchase with your order number and photos of any damage.
2
Approval Process
Our team will review your request and provide a return authorization for merchandise or a refund for damaged beverages.
3
Ship It Back
For apparel and gear, pack the items in their original packaging and use the provided prepaid shipping label.
4
Refund Processing
Once received, we will process your refund or ship your exchange within 3-5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing